Shaping Our Future Service: Your Say

Closed 30 Jun 2024

Opened 29 Apr 2024


The Scottish Fire and Rescue Service (SFRS) is holding a public pre-consultation exercise titled 'Shaping Our Future Service: Your Say'.

This is the first stage in our engagement with communities, staff, representative bodies, partners, elected members as we consider changes to the emergency service we deliver across Scotland.

As a Service we want to do more for our communities – not just by responding to emergency incidents but by stopping them from happening in the first place.

The types of incidents we respond to and the risk facing Scotland's communities has changed. To make sure we have the right resources in the right place at the right time we need to change too. 

At the same time, some of our ageing buildings are also no longer fit for purpose and require urgent action to make them safer and more suitable.

We want to address those challenges and free up or redistribute our resources to invest in other areas such as training, innovation and prevention.

We have published an online information pack which sets out areas we could change but we need your help to make sure we get this right for the communities we serve.

Your input is invaluable to us and we would like you to give us your views by 30 June 2024.

The survey takes only a few minutes to complete and the views we gather will help us to develop change options for full public consultation later this year.

Please note you are not required to submit any personal information to complete the survey and these questions are optional. You can read more in our privacy notice

Why your views matter

SFRS must change to ensure we create a modern and sustainable emergency service fit for Scotland's future. This is the first stage in our engagement with communities, staff, representative bodies, partners, and elected members. We are seeking the views of the communities we serve across Scotland to ensure we take fully informed decisions about what SFRS should look like in the future.

What happens next

At the end of the pre-consultation period, all the feedback will be collated and analysed. SFRS will then use the findings to identify a shortlist of potential options to take to Options Development and Appraisal stage.

We will then work with a carefully selected group of stakeholders (including SFRS staff, members of the public and representatives from certain Protected Characteristic Groups) to identify which issues to take to formal consultation later in 2024.  


  • There will be a series of community events in fire stations across Scotland. In addition there will be pop-up stalls in public venues (such as shopping centres, larger super-markets etc.) across Scotland in each local authority area. This will result in 64 focused public engagement sessions. Staff meetings will be held across the Service so that crews and support staff have a chance to participate in the pre-consultation work. These events will all be intended to sign-post people to the online survey.

    From 29 Apr 2024 at 09:00 to 30 Jun 2024 at 23:59


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  • All Interests